Latest Updates – FAQ
Our telephone number is 936.295.0402 for account questions or you can email questions to firstname.lastname@example.org. Many forms are available online and can be mailed to P O Box 1798, Huntsville TX 77340 or submitted to email@example.com.
If you must bring something to the appraisal district, there are two drop-boxes. One is a vertical pass-thru built into the window to the left of the front doors. Another is located on the right side of the CAD building and is a drive-thru drop box. You may deposit any correspondence or payments (NO CASH) in either drop box.
Most of our residential and commercial property value notices for 2020 were mailed in mid-May and many of you may have received them. Below is some additional information and answers to the most frequently asked questions.
Q. Did COVID-19 affect my market value this year?
A. State law sets January 1 as the appraisal date for all Texas appraisal districts. Your value was already determined by local market data as of January 1, 2020, prior to any potential market impact due to COVID-19. Changes in your market value caused by the current health crisis will be taken into consideration as of January 1, 2021.
Q. Why did my market value change?
A. Home values constantly change and are reviewed annually by WCAD appraisers. Sales prices in an area can go up or down due to various changes in the market and sales of similar nearby properties.
Q. Is the protest deadline going to be the same?
A. The protest deadline will stay the same. State law sets the protest deadline as May 15 or 30 days after your value notice is mailed. Your protest deadline is listed in bold type on your value notice. Any property that did not meet criteria to receive a value notice has the same protest deadline as properties where appraisal notices were generated. The primary deadline for properties in 2020 is June 17, 2020.
Q. How can I protest if the WCAD building is closed?
A. Employees are still working so we encourage you to take advantage of our online appeals portal for filing and settling a protest on residential property. Selecting online portal will allow you to submit your opinion of value and upload documents for an appraiser to review. To use these services, you must first create and confirm an owner account. The owner account will also allow you to view notices, documents and comparable properties used in determining your value. Your protest could be resolved without coming to the WCAD building.
Vacant land, commercial property, and business personal property accounts are not eligible for online portal access however, property owners may communicate with CAD staff via phone and/or email to resolve protests without having to come in the WCAD building.
Q. How can I get my homestead exemption application, 1-d-1 application or BPP Rendition to WCAD?
A. You may submit a paper application via USPS mail (or other general delivery), via an email attachment, or by utilizing either of the WCAD drop boxes.
Q. How will I know my exemption application or request for 1-d-1 valuation has been accepted?
A. The easiest way is to check your account online using either your name, property address or property ID number. The exemption will be listed on the left side of the Real Property Record under Exemption Type. If you have applied for 1-d-1 (Ag, Timber or Wildlife) valuation the value will be reflected on the right side of the real property record under Property Values, AG or Timber Use Value.
Q. Do I have to submit my exemption application by April 30?
A. You can submit your exemption application throughout the year, and it will still be processed. The reason we encourage you to do it as early as possible is so it will be factored into this year’s tax bill.